SHIPPING INFORMATION


Nutrition Warehouse Canada Shipping Department

Nutrition Warehouse Canada uses Canada Post for all our shipping needs; Domestic and International. Orders over $99.99 qualify for free shipping (Expedited Parcel in Canada Only ). Orders under $99.99 are subject to a flat rate shipping charge (Canada $9.99, USA $19.99, Worldwide Actual Shipping Costs). All packages will require signature during delivery. When the order ships a tracking number will be emailed to you. Track it here: Canada Post.

Orders are shipped within 24-72 hours. (subject to product availability). Our average shipping times in Canada are: 1-3 days(Ontario, Quebec, Manitoba), 3-6 days for the rest of Canada. All wholesale orders over $10,000 take a minimum of 10 business days to processed & shipped. Orders place on Saturday, Sunday or Holidays will be shipped the next business day. Items are sold “first come first serve” which may create flash stock outages even though items may show “in stock” at time of order. This may delay shipping. A shipping charge may be charged to orders that are re-routed or shipped to the wrong address due to customer error.

Important Notice: Shipping addresses and Billing addresses must match to ensure compliance with payment and delivery verification! With our focus on increased internet security, we request that you add any alternate shipping address to your credit card by calling your card services number on the back of the card and ask to add a shipping address. With having your billing and shipping address the same, you can avoid any delays or order cancellation. Your card company allows you to have different addresses on file.


Expedited Parcel – $9.99 Flat Rate (2 – 6 days)

Expedited Parcel™ is a fast ground delivery service for documents and parcels within Canada. Choose Expedited Parcel and automatically get these features:

  • Fast, tracked, with an on-time delivery guarantee*
  • Delivery confirmation and the ability to track your items online from start to finish

*Delivery standards are within business days for items sent between most major urban centres and are dependent upon origin and destination. All Canada Post services (including without limitation, delivery guarantees) are subject to terms and conditions.
canada-post-mapping


United States of America

Xpresspost™-USA – $19.99 Flat Rate Minimum (4 – 21 days)

Xpresspost™-USA shipping service is a fast and affordable way to get your goods to the United States. Choose Xpresspost-USA service and automatically get these features:

  • Fast, tracked, with an on-time delivery guarantee
  • Guaranteed delivery times of 2 and 3 days between major centres in the U.S.A.**
  • Delivery confirmation and the ability to track your items online

**Delivery standards are within business days for items sent between most major urban centres and are dependent upon origin and destination. All Canada Post services (including without limitation, delivery guarantees) are subject to terms and conditions.

$79.99 Flat Rate Minimum (8 – 30 days)

Xpresspost™-International shipping service is a fast and affordable way to get your goods to international destinations. Choose Xpresspost-International service and automatically get these features:

  • Guaranteed delivery times (depending on the country of destination)
  • Delivery in as few as 4 business days between major centres in Canada and the destination country.*
  • Delivery confirmation and the ability to track your items online.

*Delivery standards are within business days for items sent between most major urban centres and are dependent upon origin and destination. All Canada Post services (including without limitation, delivery guarantees) are subject to terms and conditions.

Need more help? See our Frequently Ask Questions Page.


We have a minimum order of $1,000 for wholesale discounts to apply. Prices vary depending on the brand, products, and quantity; for a more accurate quote please contact us with your order. All wholesale orders over $10,000 take a minimum of 10 business days to processed & shipped.We work with proshops, juice bars, studios, and gyms, around the world call us 1-800-322-9730 for more information

We accept Paypal, Mastercard, Visa, American Express, Discover, and Interac via online or over the phone.

Our online payment processing is done with Paypal, this is safest online method available. Some prepaid credit cards are declined with Paypal. If this happens call or email us. We can help.


All prices and payments are made in Canadian dollars.


In Canada, the Tax Rate is based on Shipping Address; Provincial taxes apply. Any orders shipped international is charged 13% HST.